Any small or medium business that believes it can get by without a professional office cleaning service may be putting business at risk. That may appear to be a bold statement, but a tidy and sanitary office space is crucial. Hiring a professional service alleviates worries about employee health issues due to unhygienic conditions.
Hiring a cleaning service would seem a simple task: call a few firms and go with the lowest cost provider. And while everyone is looking to save a few pounds, the service with the lowest fee isn’t always the best deal overall. It’s important to choose the right firm so here is a short primer on how to do it right.
Step One: Get referrals from colleagues. This is always the best source for locating firms. If a referral isn’t forthcoming, you’ll need to turn to the internet or directory for names to develop an initial list.
Step Two: Do some research. Of course you’ll be looking to hire a reputable firm, so you want to make sure the firm is fully insured, has a good track record and provides a full-range of services. Much of this information can be gleaned from the company’s website. If not, ring them up and start asking questions. Don’t feel pressured to agree to an estimate if you don’t get the answers you’re looking for.
Step Three: Get pricing quotes. The firm will have to visit your location to get provide an accurate estimate for the work. Be sure to get a full quote in writing, listing out all services to be completed, how many cleaners will be deployed and at what intervals. It is worthwhile to let the firm’s representative know if you have any particular cleaning needs or “pet peeves” you want to be sure they address. Inquire about less frequent services like carpet and upholstery cleaning and whether these are included in the pricing.
Step Four: Review estimates. Do not assume something will be done if it is not included in the estimate and beware of vague service descriptions. If something is unclear or vague, ask for clarification and have the estimate revised.
Step Five: Get referrals. Based on the estimate you’ll likely be down to one or two firms. At this point get customer referrals and be sure to contact them. Be prepared to ask questions and don’t settle for vague answers. “They are great,” isn’t that helpful to determine if the firm is right for you. Ask questions about promptness of service, thoroughness and inquire if there have been any issues.
Step Six: Contract signing. Once a firm is chosen, they will most likely want to agree on a contract and term. It is prudent to include a trial period in which one can be released from the contract if the service is not satisfactory, or opt for a month to month agreement rather than a year.
Step Seven: Be critical during the trial period. If not satisfied with the firms work, give specific feedback in order to give the service a chance to come up to snuff. However do not hesitate to go with another firm if improvement isn’t seen and be sure to do it within the trial period so there are no contractual issues.
Following these simple steps will find one with tidy and sanitary office that will keep morale high and employees happy and healthy.